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		<title>Support / Help || Faq, tutorials, video, etc</title>
		<description>Footprint is a real time website tracking and live traffic monitor</description>
		<link>http://www.footprintlive.com/support-help-faq-tutorials-video-etc.html</link>
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			<title>Footprint New release notes</title>
			<link>http://www.footprintlive.com/support-help-faq-tutorials-video-etc/faq--fast-answers-here/footprint-release-notes.html</link>
			<guid>http://www.footprintlive.com/support-help-faq-tutorials-video-etc/faq--fast-answers-here/footprint-release-notes.html</guid>
			<description><![CDATA[<h1>Footprint Release notes 2013</h1>

<p>Introduced premium version with extra features:</p>

<ul><li><span style="color:red;">New!</span> specify date ranges to see your visitors</li><li><span style="color:red;">New!</span> Search through all your visit data</li><li>Visitor-labels/tagging</li><li>Secure https SSL tracking</li><li>Add users &amp; share data</li><li>Change/ add timezone</li><li>No ads, banners or popups!</li></ul>
<p></p>
<h1>Footprint Release notes 2012</h1>

<p><strong>November 15, 2012</strong></p>
	<li>
		Added new feature: user-tagging from the interface</li>
	<li>
		improvement: Reorder profile data by dragging and dropping</li>
<br />

<p><strong>November 15, 2012</strong></p>
<ul>
	<li>
		fixed a bug that caused downloaded pdf&#39;s to have a double extension (.pdf.pdf)</li>
	<li>
		fixed a bug on visits online report that caused download to show a limited number of rows</li>

</ul>
<br />
<p><strong>October 15, 2012</strong></p>


<ul>

	<li>
		Improved install script page, by adding script to the page</li>
	<li>
		Improved site-management page visually</li>
	
</ul>
<br />
<p><strong>August 8, 2012</strong></p>
	<li>
		Fix for storing user preferences</li>
	<li>
		Fix for bug where referrer was displayed multiple times in click/event-stream on visits-online expanded&nbsp;and&nbsp;click/event-stream page</li>
	<li>
		Fix for a bug where exit events were not shown in correct chronological order, but moved to top</li>

<br />
<br />
<h2>Footprint Release notes 2011</h2>
<p>6-september 2011</p>
<ul>
<li>Released new version of Footprint reporting interface<br /> <br /> </li>
<li><strong>Major improvements for Visits Online report:</strong> 
<ul>
<li><strong>Rewrite</strong>: The entire code base has been rewritten from the ground up. Old layout techniques (tables) have been replaced with; Divs, HTML5, CSS3: makes the site easily convertible for mobile browsers. </li>
<li> <strong>Ajax</strong> and <strong>JSON</strong>: This new structure means the interface is ready for generating real-time data streams &amp; reports. </li>
<li><strong>jQuery</strong>: Most javascript has been replaced with Jquery (industry standard - comprehensively tested, browser independent).</li>
<li><strong>Speed improvements</strong>: we’re using new technologies to render the traffic reports. Both the reporting interface, and the mechanisms (cloud-processing) for generating the numbers in the reports are state-of-the-art, and greatly improved in terms of performance / speed.</li>
<li><strong>Infinite scroll:</strong> just scroll down tot he bottom of the page and keep scrolling to find visits from yesterday or a few hours ago. No more clicking next or hacking the url.</li>
<li><strong>Column selector:</strong> customize the report you are seeing in the Online &amp; recent visitors report. Select the columns that you want. This feature is sticky! Choose from the following: flag, country, city, region, isp, company/org, isp/org, provider, area code (tel), ZIP code, referrer, search term, status, number of visits, pageviews, total pages viewed, last visit duration, current visit duration, total duration, first measurement, operating systems, browser, resolution, IP address, country code. This is now sticky.</li>
<li><strong>EZ-clickstream preview</strong>: open and view multiple clickstreams in main Online visitors report – each and every line of a visitor can be clicked (the whole line). This will expand the view to show Visitor Profile and the most recent visit by that person.</li>
<li><strong>Thumbnail</strong> images of pages: hover your mouse over the red icon next to the page titles of any entry for thumbnail image of the page being viewed.<br /> Increased interactivity - Hyperlinks: within the visitor profiles it is now possible to click through to other reports for quick access: Operating systems,Browsers, and Resolution.</li>
<li><strong>Increased visual aids</strong> - city maps: hover over city names for a map displaying city location.</li>
<li><strong>Zebra stripes</strong>: means that scanning visitors in overview is easier on the eyes.</li>
</ul>
</li>
<li>Enhanced Options bar: open by default, redesigned to be more user-friendly.</li>
<li>All reporting pages are now build with html5 and css3</li>
<li>Improved colorscheme</li>
<li>Added icons to most UI buttons</li>
</ul>]]></description>
			<author>admin@footprintlive.com (Administrator)</author>
			<category>FAQ</category>
			<pubDate>Tue, 06 Sep 2011 15:10:47 +0000</pubDate>
		</item>
		<item>
			<title>General FAQ</title>
			<link>http://www.footprintlive.com/support-help-faq-tutorials-video-etc/faq--fast-answers-here/general-questions.html</link>
			<guid>http://www.footprintlive.com/support-help-faq-tutorials-video-etc/faq--fast-answers-here/general-questions.html</guid>
			<description><![CDATA[<h1>General faq</h1>
<h3><strong>* What am I looking at when I login?</strong></h3>
<p>In the main information screen you are looking at a list of all (recent) visitors to your website. The visitors are presented in reverse chronological order. That means the most recent visitors are at the top of the list. There are three colors used;</p>
<p><span style="color: #00ff00;">Green</span> puppets are on the site at the moment<br /><span style="color: #ff9900;">Orange</span> puppets have not clicked in the past few minutes and may be offline<br /><span style="color: #ff0000;">Red</span> puppets have not clicked for more than 10 minutes</p>
<h3><strong>* What else can I do? Hover and Click!</strong></h3>
<p>You can click on, and hover your mouse over any of the visitor puppets;</p>
<p><strong>Hover</strong>: if you hover your mouse over a visitor puppet you will see their complete Visitor Profile</p>
<p><strong>Click</strong>: if you click on any visitor puppet you will be taken to their complete clickstream</p>
<h3><strong>* Can I get in touch with my visitors?</strong></h3>
<p>No, your visitors remain anonymous. Footprint will identify returning visitors and show you what companies, governmental agencies, organizations and universities are visiting your site, however Footprint does not provide personal (contact) information.</p>]]></description>
			<author>admin@footprintlive.com (Administrator)</author>
			<category>FAQ</category>
			<pubDate>Fri, 08 Jan 2010 12:57:10 +0000</pubDate>
		</item>
		<item>
			<title>Tracking Script FAQ</title>
			<link>http://www.footprintlive.com/support-help-faq-tutorials-video-etc/faq--fast-answers-here/script-questions.html</link>
			<guid>http://www.footprintlive.com/support-help-faq-tutorials-video-etc/faq--fast-answers-here/script-questions.html</guid>
			<description><![CDATA[<h1>Script faq</h1>
<h3><strong>* How does it work?</strong></h3>
<p>Sign up with your site name and an email address. We will send you an email containing a line of html code (a javascript), to place in the source code of your site. As soon as you have placed the javascript into your site you will be able to watch your traffic live.</p>
<h3><strong>* Can I track dynamically generated pages?</strong></h3>
<p>As long as your pages are html and people access them through a browser, Footprint is able track your pages. TIP: insert the javascript in a dynamically generated footer for site-wide deployment in a few clicks.</p>
<h3><strong>What programming languages and content systems are compatible?</strong></h3>
<p>Footprint is compatible with almost every language and/or CMS system we know of. You either add our code to your template, the footer, or look for "insert html," "upload javascript," or something similar in the technical support pages of your host.</p>
<h3><strong>* Are there any known conflicts?</strong></h3>
<p>No documented conflicts at this time.</p>]]></description>
			<author>admin@footprintlive.com (Administrator)</author>
			<category>FAQ</category>
			<pubDate>Fri, 08 Jan 2010 12:55:43 +0000</pubDate>
		</item>
		<item>
			<title>Implementing script tutorial</title>
			<link>http://www.footprintlive.com/support-help-faq-tutorials-video-etc/faq-fast-answers-here/implement-script.html</link>
			<guid>http://www.footprintlive.com/support-help-faq-tutorials-video-etc/faq-fast-answers-here/implement-script.html</guid>
			<description><![CDATA[<h1>Implementing script tutorial</h1>
<h2>Implementing the Footprint javascript is easy</h2>
<p>When you sign up for Footprint you enter your email address.</p>
<p>We will send you an email which contains your unique tracking javascript. In order to start watching your traffic live and collecting data all you need to do is place that javascript in the source code of your website.</p>
<h3>Static pages</h3>
<p>You need to use your html editor to upload the javascript to your site. You can use any editing program; Dreamweaver, Textmate, Coda, etc</p>
<p>To avoid any potential conflicts (none documented), we recommend that you place the javascript just before the end body tag of your html content.</p>
<h3>Dynamic pages and content</h3>
<p>If your site has dynamically generated pages, inserting the script in your footer will implement the script sitewide with a few clicks.</p>
<h3>Content management with Wordpress, Joomla, Blogger, etc.</h3>
<p>Footprint can also be used in conjunction with any content management system; Wordpress, Joomla, Blogger, Drupal, etc</p>]]></description>
			<author>admin@footprintlive.com (Administrator)</author>
			<category>Tutorials</category>
			<pubDate>Fri, 08 Jan 2010 12:51:42 +0000</pubDate>
		</item>
		<item>
			<title>Using Footprint tutorial</title>
			<link>http://www.footprintlive.com/support-help-faq-tutorials-video-etc/faq-fast-answers-here/scrip-questions.html</link>
			<guid>http://www.footprintlive.com/support-help-faq-tutorials-video-etc/faq-fast-answers-here/scrip-questions.html</guid>
			<description><![CDATA[<h1>Using Footprint tutorial</h1>
<h3>Footprint is designed to be as intuitive as possible.</h3>
<p>There is no easier live traffic monitor available on the internet. In order to use Footprint all you have to do is install the tracking script on your website. Then you will automatically have a live stream of data. You can then start watching the behavior of your visitors. Keep an eye on the Live Visitors screen for incoming traffic. Click on any puppet to drill-down to an individual clickstream.</p>
<h3>Create an account</h3>
<p>to use Footprint you need to create an account. you can do that <a href="http://www.footprintlive.com/sign-up--one-step-signup.html?tmpl=component" title="sign up" rel="shadowbox;width=700;height=600">here.</a></p>
<h3>login to footprint</h3>
<p>to look at your visitors you need to login, you can login here</p>
<h3>visitor online</h3>
<p>This is the first screen you will see when you login. This is a list of all current and /or recent activity on your site</p>
<h3>visitor's profile &amp; clickstream</h3>
<p>The Visitor Profile tells you everything that you need to know about any person visiting your website. A clickstream is a reverse chronological list of activity by your selected visitor.</p>]]></description>
			<author>admin@footprintlive.com (Administrator)</author>
			<category>Tutorials</category>
			<pubDate>Fri, 08 Jan 2010 12:49:39 +0000</pubDate>
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